Contact Us

Got a question about how we review crypto casinos, a correction to flag, or a general inquiry about the site? This page explains the best way to reach the team behind Bitcoin Gambling and what kinds of messages we can actually help with.

How to Reach Us

The fastest way to get in touch is by email. Send your message to [email protected] and a member of the editorial team will respond as soon as possible. We aim to reply to all reasonable inquiries within two to three business days.

Please include as much relevant detail as you can in your message — for example, the casino name, the page URL, or the specific claim you are writing about. That helps us investigate and respond accurately rather than sending a holding reply.

What We Can Help With

• Factual corrections: If you believe information on a review page — bonus terms, withdrawal limits, licensing details — is outdated or inaccurate, please let us know. We take accuracy seriously and will investigate every credible correction.
• Editorial questions: Questions about our methodology, how we rank crypto casinos, or why a particular site appears where it does on our pages.
• Affiliate and partnership inquiries: If you represent a crypto casino or related service and want to discuss whether it could be included in our comparisons, email us with full details. We review all submissions but cannot guarantee inclusion.
• General site feedback: Broken links, display issues, accessibility problems or any other technical concern with flatheadguide.com.
• Content queries: Questions about specific articles, the coins we cover, or the comparisons we make.

What We Cannot Help With

We are an independent comparison and review site. We do not operate any of the casinos listed on flatheadguide.com, and we have no access to player accounts, deposits, withdrawals or bonus balances at any of those sites. If you have a dispute with a casino — a delayed payout, a locked account, a bonus that was not credited — you will need to contact that casino's support team directly.

• We cannot intervene in disputes between players and casino operators.
• We cannot process refunds, reverse transactions or restore account access.
• We cannot give legal, tax or financial advice. For questions about your obligations as a US player — including tax on gambling winnings or crypto gains — please consult a qualified professional.
• We cannot recommend whether to gamble, how much to stake, or which outcome to back.

Responsible Gambling Support

If you are concerned about your own gambling or someone else's, please do not wait to reach out to us — contact a specialist directly. The National Problem Gambling Helpline is available 24 hours a day, seven days a week: 1-800-GAMBLER (1-800-426-2537). You can also find further information and tools on our responsible gambling page.

Offshore crypto casinos may not offer the same self-exclusion tools or player protections as state-regulated operators, so reaching out to an independent helpline is always the most reliable first step.

About This Site

Bitcoin Gambling is an independent affiliate website. Our reviews and rankings cover crypto casinos available to US players, assessed on factors including coin support, payout speed, bonus terms, game selection, licensing status and security. When you follow a link from this site and register or deposit at a casino, we may earn a commission. That commercial relationship does not determine how we rank or review sites — our editorial positions are formed independently. You can read more about who we are and how we work on the about us page, and our full terms and conditions set out your rights and our obligations in detail.

Bitcoin Gambling is intended for adults aged 18 or over (21 or over where applicable under state law). By using this site you confirm you meet the minimum age requirement in your jurisdiction.

Response Times and Availability

Our editorial team is based in the US and typically responds to inquiries during standard business hours, Monday to Friday. We do not offer live chat or phone support. If your inquiry is time-sensitive — for example, a factual error on a page with an active promotion — please say so in the subject line and we will prioritise accordingly.

We read every message, but volume means we may not be able to reply to every general comment or opinion. Messages that include enough detail for us to act on are far more likely to receive a substantive response.